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> Use this file to discover available pages before exploring further.
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# Email alerts


# In which situations are email alerts sent?

Email alerts warn of different situations that can be encountered on a Tikee: 

### Loss of internet connection to the Tikee

* [No status has been received within the last 24 hours](/en/article/tikee-not-connecting-to-mytikee-1xppgap/)
* [No status has been received within the last three days](/en/article/tikee-not-connecting-to-mytikee-1xppgap/)

### Camera Movement Alert

* [Get Notified When Your Tikee Moves](https://help.enlaps.io/en/article/camera-movement-alert-1scr486/)

### Battery level of your Tikee

* The battery charge is low (less than 30%)
* The battery charge is very low (less than 10%)

### Storage of images on the SD card

* [Free space on the SD card is lower than 5 GB](/en/article/images-saved-on-sd-card-y2v6b3/)

### Tikee firmware version

* The tikee firmware is obsolete. We recommend [updating to the latest version](/en/article/update-your-tikee-1q0tthl/).

### Tikee temperature

* Temperature is low (less than -10°C)
* Temperature is hight (more than 50°C)

### End of subscription

* When your subscription is about to end

# How to activate e-mail alerts if a critical situation occurs on my Tikee?

| A myTikee subscription is necessary to activate the email alerts.

These alerts can be activated for a given Tikee on [myTikee](https://my.tikee.io).

1. From your Tikee Dashboard, click on the button below.

![Tikee details](https://storage.crisp.chat/users/helpdesk/website/91f9623e3f158800/image_lhg73q.png)

2. Activate e-mail alerts by sliding the button to the right.

![Activate alerts](https://storage.crisp.chat/users/helpdesk/website/91f9623e3f158800/image_17hi8oe.png)