> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.enlaps.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Pair / Unpair your Tikee

# How do you pair your Tikee to your myTikee account?

_Pairing is only done from the Tikee Remote mobile application._

1. Turn on your Tikee and [connect via Bluetooth](/en/article/connection-bluetooth-1bwzz6b/#1-how-do-you-connect-to-your-tikee-via-bluetooth-from-the-tikee-remote-mobile-application) to the Tikee from the Tikee Remote mobile app.

Your Tikee is paired to your myTikee account once the Bluetooth connection is successful and you're on the mobile application's Tikee page.

![](https://storage.crisp.chat/users/helpdesk/website/91f9623e3f158800/tikeesmall_klscak.jpg)

You can check this on your Tikee Dashboard at [myTikee](https://my.tikee.io/tikees). The serial number of your Tikee should appear on your account.

# How do you unpair your Tikee from your myTikee account?

_You can only unpair your Tikee from the Tikee Remote mobile application._

|| Note that the Tikee must not have any sequences in progress and that images already sent to myTikee cannot be transferred to another account.

1. Turn on your Tikee and [connect via Bluetooth](/en/article/connection-bluetooth-1bwzz6b/) from the Tikee Remote mobile app.

2. Go to "Advanced" and click on "Unlink this Tikee from my account".

![](https://storage.crisp.chat/users/helpdesk/website/91f9623e3f158800/advanced-2small_13483l4.png)

3. Accept the validation message to unpair your Tikee.

The Tikee is unpaired from your myTikee account, once you have a confirmation message. You can check this on your Tikee Dashboard at [myTikee](https://my.tikee.io/tikees). Your Tikee's serial number should no longer appear on your account.
**If your session has expired, please logout of Tikee Remote and log back in using your myTikee credentials.**