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Manage your myTikee subscriptions

How to manage your myTikee subscriptions?

For the myTikee Storytelling features to be activated, you need to have as many licenses as cameras connected to your account.

You can check the status of your licenses on your profile on myTikee.

If the expiration dates are in green, your licenses are still active; in red, they have expired. You'll receive an email notification one month before your license expires to let you know.

Active and expired licences

If the field "Storytelling" is checked, the features are active. If you have a cross, the features are not active.
For example, the myTikee Storytelling features are active in the image below.

Active Storytelling features

If you have cameras that you do not use, you can unlink a Tikee from your account from the Tikee Remote mobile application or delete an external camera on myTikee to disconnect it from your account.

How to you renew your myTikee license?

To renew a license, go to our website and login to your account.
If you are ordering on our site for the first time, please create a new account.

Go to the myTikee software page and choose the offer that suits you.
For more information, here is a description of our subscription offers.

Choose the subscription duration you need and click on "Add to Cart".

Click on "Cart" in the upper right corner and then on "Proceed to checkout".

Then enter your contact and payment information to complete your order.

To activate your subscription on your myTikee account, please follow these instructions once you have received your order confirmation by email.

Updated on: 02/01/2023

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