Troubleshooting
myTikee Navigation Efficiency Optimization
myTikee:
Unable to Edit Image Upload Parameters on myTikee: If you're facing issues with modifying image upload parameters on myTikee, follow the instructions provided here
Unavailability of Always On Buttons on myTikee: If Always On (Synchronize, Photo Snapshot, Video Snapshot) buttons are not available on your myTikee interface, consult: here
Exceeding Storage Space on myTikee: For managing storage space issues on myTikee, follow the guidance here.
Selecting the Right Timelapse Builder for your project: To choose the suitable Timelapse Builder settings based on your requirements, see here.
Tikee Camera:
Tikee stopped connecting to the myTikee cloud platform: For problems related your Tikee’s internet connection, see here
Tikee Camera Not Uploading Photos: If your Tikee camera is not uploading photos to myTikee, refer to: here
Activation Problems with myTikee Subscription: For addressing activation issues with your myTikee subscription, see here
Setting the Time on Tikee Camera: To set the correct time on your Tikee camera, consult this page.
Preview Not Working on Tikee Camera If the preview function is not working on your Tikee camera, find guidance here.
For any technical issues not addressed here, our technical support is available to assist you. You can create a support ticket: select the "After sales service" option.
Our team of experts aims to respond to all inquiries within 24 hours.
Updated on: 03/11/2023