How does the Always On mode work ?

Accessible only with the Tikee 3 PRO and Tikee 3 PRO+, this feature allows the Tikee to be woken up at any time from the myTikee cloud platform via the advanced camera settings.

The Always On mode allows you to perform 3 actions of your choice:

Synchronise with the myTikee cloud platform at any time to send status and pending images and also retrieve new settings made from the cloud platform.
Take a photo snapshot (4260x1534 pixels) and send it to myTikee.
Take a 20 seconds video snapshot (Full HD - 1920x1080 pixels) with one of the 2 camera lenses and send it to myTikee (only available on the Tikee 3PRO+)

To use this feature, there are a few prerequisites:

A valid LTE connection
A SIM card that supports SMS reception
The sim phone number must be entered in the mobile application.
Triggering is only available when the camera is in active mode and no connection is in progress.
The number of triggers is sufficient (the synchronisation is limited to 30 times / month).

How to activate the Always On mode on the Tikee Remote?

Turn on your Tikee and connect via Bluetooth from the Tikee Remote mobile app.
If your Tikee's battery level is under 50%, please plug it in a power source.

Perform a connection test (4G or WiFi) to make sure that your Tikee is connected to internet.

Once the connection test is complete and valid, return to the Tikee page and go to "Advanced".



Choose "Always On" in Settings.



Select Sync or Snapshot image or Snapshot video depending on which one you want to use.

For the video snapshot, you also need to select if you want the left or right lens to record the video.

Enter your SIM card phone number (with the area code, for example: +33 4 58 00 57 30 in France) and activate the feature.

Go back to the mobile app Tikee page and click on the Play button to switch your Tikee to an active mode.

The Always On mode is activated and your camera is ready to be woken up remotely.

How to activate the Always On mode from myTikee ?

To activate this feature on your Tikee 3 PRO or Tikee 3 PRO+, please make sure that your Tikee is active and connected to internet with a SIM card.

Select “My Tikees” on the left menu and click on your camera serial number

Go to “configure the camera” and then “Always On”

Click on Sync or Image Snapshot or Video Snapshot depending on which one you want to use

For the video snapshot, you also need to select if you want the left or right lens to record the video.

Enter your SIM card phone number (with the area code, for example: +33 4 58 00 57 30 in France) to activate the feature

Click on “Validate”

If set up through the myTikee platform, the Always On mode will be taken it into account by the camera during its next connection. After its next connection you will be able to wake up your Tikee remotely.

How to synchronize your camera with the Always On mode ?

Go to your account on myTikee

Select “My Tikees” in the left menu and click on your camera serial number.

To contact your Tikee, click on “Synchronize the camera”.

Your Tikee will connect to myTikee in the next following minutes and you should see the update on the last connection date. Any images stored on the SD card and waiting to be uploaded will be sent by the camera. If you updated your recording settings before the synchronization, your Tikee will retrieve this new information and apply the new settings.

How to take a photo snapshot with the Always On mode ?

Go to your account on myTikee

Select “My Tikees” in the left menu and click on your camera serial number.

To contact your Tikee, click on “Photo snapshot”.

Your Tikee will take a picture and upload it to myTikee in the next following minutes. You will be able to view or download your photo for 30 minutes.

How to take a video snapshot with the Always On mode ?

Go to your account on myTikee

Select “My Tikees” in the left menu and click on your camera serial number.

To contact your Tikee, click on “Video snapshot”.

Your Tikee will record a 20 seconds video and upload it to myTikee in the next following minutes. You will be able to view or download your video for 30 minutes.

What to do if the “Synchronize the camera'' or "Photo snapshot" or "Video snapshot" button is unavailable on myTikee ?

Please make sure that:

Your Tikee model is the Tikee 3 PRO or Tikee 3 PRO+ (this feature is not available on other models)
Your Tikee is connected with a SIM card (the Always On mode won't work if your camera is connected via Wi-Fi)
The Always On mode was activated on the Tikee Remote mobile app

The synchronization is limited to 30 times / months.

Updated on: 22/12/2022