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Articles on:Orders & billing
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  • Orders & billing
  • Tikee
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  • Products Return
    What are the conditions for returning Products after an order on the enlaps.io website? You have the right to a period of withdrawal of 14 calendar days, without giving any reason or paying any penalties. The right of withdrawal applies only to unused Products, in new condition, in their original packaging. Thus, any use of the Product altering the new state of the latter prohibits the exercise of the right of withdrawal. More details. If tFew readers
  • enlaps.io and myTikee accounts
    enlaps.io enlaps.io is our commercial website, where you can place your orders, track your packages, download your invoices or activate your myTikee subscriptions. my.tikee.io my.tikee.io is our cloud platform, where you can monitor your cameras remotely, set up your shooting sequences, create and share photo/video content. Differences Your accounts on both platforms are independent. You can have a different email address aFew readers
  • Enlaps Products Warranty
    What is the warranty on Products sold by Enlaps? For all orders shipped before January 1st 2023 For the French Consumer Customer or usually residing in France. The Consumer Customer benefits from the legal guarantee of conformity in accordance with articles L.217-4 to L217-13 of the French Consumer Code and the guarantee of hidden defects in accordance with articles 1641 to 1648 and 2232 of the French Civil Code. Article L 217-12 of the French Consumer Code The action resultingFew readers

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