In which situations are email alerts sent?

Email alerts warn of different situations that can be encountered on a Tikee:

Loss of internet connection to the Tikee

• No status has been received within the last 24 hours
• No status has been received within the last three days

Camera Movement Alert

• Get Notified When Your Tikee Moves

Battery level of your Tikee

• The battery charge is low (less than 30%)
• The battery charge is very low (less than 10%)

Storage of images on the SD card

• Free space on the SD card is lower than 5 GB

Tikee firmware version

• The tikee firmware is obsolete. We recommend updating to the latest version.

Tikee temperature

• Temperature is low (less than -10°C)
• Temperature is hight (more than 50°C)

End of subscription

• When your subscription is about to end

How to activate e-mail alerts if a critical situation occurs on my Tikee?

These alerts can be activated for a given Tikee on myTikee.

1. From your Tikee Dashboard, click on the button below.

2. Activate e-mail alerts by sliding the button to the right.

Updated on: 13/05/2025